POSITION: Rotational Intern- Operations, Technology, Finance & Customer Service
We are offering a rotational internship program. You will get the opportunity to work with experts who will provide industry insights and hands-on learning experiences. You will rotate between our Operations, Technology, Finance & Customer Service teams to gain first-hand knowledge on each key area.
Work with an Operations Expert on our team, to help and support in a number of functions, including office management, vendor relations, contracts management, various compliance-related activities, and organizational policies.
Work with Technology Expert on our team, to support with launch/maintenance of software’s, integration of new information security protocols and policies
Work with a Finance Expert on our team, to help and support with a wide range of duties, including analyzing data, preparing financial reports, and learning about varied finance activities
Work with a Customer Service Expert on our team, to support in providing product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Must be a senior pursuing a Bachelor’s/Master’s degree
Ability to effectively adapt to new assignments, managers, businesses, and locations
Ability to interact with employees and leaders at all levels of the organization
Business understanding of metrics, budgets, and strategy aligned with business objectives
Excellent interpersonal communication skills and strong professional presence
Proven track record of accomplishments
Strong attention to detail and drive for results
Proficiency in MS Office (Excel, PowerPoint, Outlook, Word in particular)
Excellent time management skills and the ability to prioritize work
Knowledge of office management systems and procedures
Strong organizational skills with the ability to multi-task
POSITION: Sales Assistant Intern
We are looking for a responsible Sales Intern to be a part of our team, who can offer reliable support to the sales team and help improve efficiency as sales volume increases. The Sales Intern will be responsible for maintaining regular contact with larger customers, ensuring that all sales documents and agreements are completed before they are filed and updating the customer contact information as needed.
Create new customers and meet with architects to educate them on Arim’s aggregate and other products
Help with creating marketing material, hard samples etc.
Arrange for creation and distribution of presentations and supporting documents to help sales team generate business leads
Create and maintain pipeline of Orders from his/her clients
Collaborate with the operations staff to ensure that orders are completed on time
Plan and organize events according to customer requirements, including researching and hiring vendors, booking venues, planning transportation and inviting participants
Assist in effectively tracking new services and products for sale
Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
Students majoring in Business, Mass Communications, Sales, Marketing, Advertising, or a related field
Strong Communication skills, and the ability to present event ideas and plans to client and vendors
Experience in sales is preferred
Good organization skills, problem-solving, customer service, and multitasking while being committed to excellence
Must be able to assist in all sales and marketing campaigns as needed, particularly through presentations and client/Architect visits.
Working knowledge of Microsoft Windows and Excel spreadsheets
Have a strong work ethic and is eager to learn and make new sales with customers, including add-on services
POSITION: Operations Intern
We are looking for an Operations Intern to be a part of our team, who will be responsible for a number of functions, including office management, vendor relations, contracts management, various compliance-related activities, and organizational policies.
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with management team to set and/or implement policies, procedures and systems and to follow through with implementation.
Work closely with the inventory team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses
All Business, Management and Operations majors
Strong technical and organizational skills in addition to excellent written and verbal communication skills in a professional environment.
A high level of integrity, accuracy, dependability, enthusiasm, and confidentiality.
Must be highly motivated with the ability to meet daily deadlines.
Self-starter with a positive, willing to learn attitude.
Able to work independently, as well as able to work well in a team setting.
Service minded with excellent communication and solid documentation skills.
POSITION: Customer Service Intern
We are looking for a responsible Customer Service Intern to be a part of our team, who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Work with customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
All Business majors
customer support experience or experience as a client service representative is preferred
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
POSITION: Accounting Intern
We are looking for a responsible Accounting Intern to be a part of our team, who can apply knowledge of financial terms and principles to an authentic real-world experience. The intern will assist with a wide range of duties, including analyzing data, preparing financial reports, and learning about varied accounting activities.
Shadowing members of the Accounting department as they perform their duties.
Assisting with research, filing, data entry, and recording and maintaining accurate and complete financial records.
Assist in all accounting operations including Billing, A/R, A/P, GL and Counsel, Cost Accounting, Inventory Accounting and Revenue Recognition
Preparing financial reports, such as balance sheets and income statements, invoices, and other documents
Develop and document business processes and accounting policies to maintain and strengthen internal controls
Working with bookkeeping software.
Assist with month-end and year-end close process
Ensure quality control over financial transactions and financial reporting
Manage and comply with local, state, and federal government reporting requirements and tax filings
Handling sensitive or confidential information with honesty and integrity.
Business, Finance, Economics, or Accounting major
Basic understanding of accounting and financial principles.
Aptitude for math, proficiency with computers.
Strong verbal and written communication skills.
High level of efficiency, accuracy, and responsibility.
POSITION: Technology Intern
We are looking for a Technology Intern to be a part of our team, who will be committed to customer success and would be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa.
Assist in performing hardware and software installation procedures
Perform software configuration on stand-alone computers and laptops
Provide support in diagnosing hardware and software issues and troubleshooting activities
Lay cables and wires for networks and ensure that they are in good working order
Assist in handling data migration duties
Document all processes in reference manuals for training and guidance
Assist in hardware and software inventory management
Handle researching options and research computer bugs and their solutions
Take telephone calls from users and attempt to assist them with their information technology questions and problems
Handle IT related documentation and make sure that all IT supplies are available
Provide users with ongoing assistance in their information technology problems
Coordinate vendors for the acquisition of equipment and software
Develop incident response procedures and assist with business intelligence development activities
Computer Science, Information Technology, or Management Information Systems major
Strong verbal and written communication
Excellent analytical and problem-solving skills
Ability to work well in teams
Strong work ethic and attention to detail